Exercise for dogs
At Paws Pet Care, our commitment to safety is uncompromising. Our mission is to create a clean, healthy, safe, and loving environment where every dog and person feel welcome and treated with respect, care, and compassion. Safety is our #1 priority. That's why we have comprehensive policies and procedures to ensure your dog is safe and healthy every day they're with us. A proactive approach to safety is woven right into the fabric of our doggy day care programme and incorporated into our facility, specially designed with your dog's safety and comfort in mind.
Cleaning and Disinfection
Deep Cleaning and Disinfecting
Our facility cleaning procedures exceed mandated protocols to safeguard you and your pet's health. We clean and disinfect regularly throughout our facility to ensure a clean and healthy environment. All staff follows CDC handwashing guidelines. Also, hand sanitiser and restrooms for handwashing are available to all guests.
Dog-Safe Cleaning Products
We clean and sanitise all play and rest areas every day – sometimes more than once a day – with veterinary-grade cleaners and disinfectants, air purifiers. This helps us ensure a safe, clean, and sanitised facility that smells good and reduces the risk of spreading infectious diseases.
Facility Design
24/7 Monitoring
Our facility has fire and motion-monitored security systems with keyed-in codes for staff to enter when they arrive. These systems provide 24/7 monitoring, and emergency services get notified quickly should any concerns arise.
Two-Door Rule
There are always two doors between the dogs and the outside world. If one entry fails, there is a second door to prevent dogs from accidentally leaving our facility.
Indoor and Outdoor Play Areas
Indoor and outdoor play areas help reduce stress and create an enjoyable environment for dogs to play and socialise.
Special Flooring and Play Surfaces
We offer multiple surfaces for dogs to play on. Rubber flooring has some "give" and is less slippery than other alternatives. It provides excellent traction for our playing pups, but it's also gentle on dogs' bones and joints. It's also easy to clean and sanitise daily. Turf gives dogs a natural grass feel. Both are gentler on dogs' paws, which helps if they aren't used to the level of activity they'll get at day care.
Individual Crate Spaces
Dogs have access to their own private space, where they can rest, relax, and feel comfortable away from the group. These crates help us create a much safer social environment for dogs by allowing them to take a break and maintain a healthy balance of play, learning, and rest. It also helps dogs avoid physical injury (from over-exercise without enough rest) and provides a space for them to unwind, so they don't become overstimulated or over-aroused during play.
Professionally Equipped Salon and Spa
From a simple bath to an elaborate treatment, our fully equipped salon and spa is designed for all of your dog's grooming needs.
Dog Day Care Programme Safety
One-Day-Per-Week Attendance Recommendation
A proactive approach to safety is woven right into the fabric of our programme. We recommend all dogs attend day care at least once a week because we know that consistency and continuity promote safety.
Ideally, dogs will attend day care on a regularly scheduled day, so we can consistently match them with the social environment they will enjoy and benefit from most. This regular weekly schedule helps your dog feel more comfortable, confident, and social, creating a safer day care environment for all. It also ensures our staff is as familiar with your dog's normal behaviour, so we are attuned to any changes.
Benefits of consistent attendance:
Less stress – When dogs don't visit us weekly, each time they come is like their first day at a new school or new job, which can be stressful. This recommendation reduces stress and anxiety to promote safer social interactions for every dog in our care.
Dogs love routine – Coming on the same day every week keeps dogs comfortable and familiar with our environment, which creates a positive, predictable, and safer social setting.
More social time – Dogs play more safely and are more social with familiar dogs they know.
Safety all around – Our staff can keep everyone safer when they know when each dog is attending. This allows us to create playgroups that match the dogs' play styles, preferred playmates, energy levels, and sizes.
We know your dog – By seeing your dog every week on the same days, our staff knows them. It helps us regulate safe play and lets us know when your dog might not be feeling like themselves.
Dog Behaviour Assessments
All dogs enrolled in our Enrichment Dog Day Care programme must pass our behaviour assessment before joining our Paws Pet Care family. Our highly trained staff conduct a thorough evaluation at the facility. It helps ensure that dogs are social with other dogs and people and will be comfortable with our daily routine. During the assessment, we will get to know your dog, which helps us place them in a playgroup that's right for them to play safely and have fun. It also allows us to proactively staff so we can keep our dog-to-staff ratios low, promoting safety.
Vaccination Requirements and Monitoring System
Dogs who are vaccinated are less likely to become ill or pass on diseases to other dogs in our care. That's why all dogs must have up-to-date vaccinations. We also require that all dogs are spayed or neutered by six months of age. Parents must submit written verification that their dogs have current Leptospirosis, Bordetella (kennel cough), and DHPP (distemper, hepatitis, parainfluenza, parvovirus) vaccinations. If these vaccinations lapse, you will have to get them updated before your pup can return to day care.
Leptospirosis is an important vaccination that protects against bacterial infections that can be transmitted through contaminated water or soil.
Bordetella helps protect dogs from kennel cough; a common illness quickly spread in day cares, boarding facilities, and shelters. Although veterinarians don't require the Bordetella vaccine, it's necessary for day care. Please double-check that your dog has received it before coming to day care.
DHPP is also a standard vaccination that protects against distemper, hepatitis, parainfluenza, and parvovirus.
Also, we have an operations system to help monitor and track vaccination. This system will automatically remind you when your dog is due for a vaccination one month before its expiration date. It also notifies our staff, who will tell you in person as well.
Highly Trained and Caring Staff
Only the finest will do for our furry guests. We train our team in our unique Paws Pet Care Training programme, which incorporates the latest behavioural science and dog training principles with a focus on positive reinforcement. Included is a comprehensive training in canine first aid and CPR. Also, all staff are required to continue their ongoing education.
Our focus on positive reinforcement has never wavered. We continuously update our skills and policies to stay at the forefront of new advances in behavioural science and positive reinforcement techniques.
Low Dog-to-Staff Ratio
We keep our staff-to-dog ratios low to help ensure the safety of every dog in our care. With a maximum of 20 dogs per staff member, we can give more individual attention to each dog because we have more time to get to know them. Plus, we ALWAYS supervise play. Whether it's a group of two dogs or 20 dogs, we never leave them unattended during group play.
One of our model's benefits is that dogs who need a little more one-on-one time with their handlers can be placed in smaller class sizes. It gives our staff more opportunities to teach your dog, work on behaviours, and play while your dog is at day care.
Our goal is to set every dog in our care up for success with staff members who can meet their unique needs. Our low dog-to-staff ratio is enriching for your dog and our staff too!
Small Group Play and Enrichment
Small group play and enrichment groups give your dog more one-on-one time with their handlers, allowing our staff to teach your dog, work on behaviours, and play. After a balanced day of play, learning, and rest – you can look forward to a dog who is not only better behaved but also a healthy, well-balanced, and tired mentally and physically.
100% Supervised Play
Dogs are never left alone with another dog or unattended in playgroups to ensure their safety.
Dedicated Rest Time
Maintaining a healthy balance of rest and play is important for dogs' physical, mental, and social health. Like human athletes, rest helps dogs avoid physical injury and provides a space for them to unwind, so they don't become overstimulated or over-aroused during play. Play-breaks give dogs the support they need to stay as safe and appropriate and create a much safer social environment for every dog in our care.
Frequently Asked Questions
What are One-on-One Enrichment sessions?
Our One-on-One Enrichment sessions give your dog the freedom to safely explore their senses with an Enrichment Specialist. They'll get the personal attention they love, supplemented with interactive toys, puzzles, and games that exercise their bodies and minds. They can also level up their skills with fitness training and agility exercises if they're ready for more.
Did you know? 15 minutes of mental activity is equal to 30 minutes of physical exercise!
Are the facilities well equipped with toys, bedding, and supplies?
Paws Pet Care has plenty of Kongs®, tennis balls and other toys for everyone. The dogs could ask for nothing more!
What should I bring on my dog's first day?
Please bring your dog's vaccination records, emergency contact information, feeding instructions if they'll be staying for meals, and any medications they require. We provide all toys, bedding, food and water bowls, so you don't need to bring these items unless your dog has specific preferences.
Can I see the complete facilities where my dog will be staying?
Of course! You are welcome to visit and tour the centre before enrolling. Please contact us to arrange a facility tour.
How do you handle dogs with different energy levels and play styles?
We carefully assess each dog's temperament, energy level, and play style during their initial evaluation. Dogs are grouped with others who have compatible personalities and energy levels. Our staff continuously monitor play sessions and will move dogs between groups as needed to ensure everyone has a positive experience.
How do you ensure my dog doesn't escape from the facility?
Safety is paramount, which is why we have our two-door rule - there are always two secure barriers between the dogs and the outside world. Our facility has 24/7 monitoring systems, and all staff are trained in proper entry and exit procedures. Additionally, we require all dogs to wear identification tags at all times.
